DELIVERY AND RETURNS

MASISTES offers you 2 delivery options:

Standard Delivery: 2 to 5 business days. Complimentary with all MASISTES.COM orders. (Additional time may apply to some selections.)

Express Delivery: 1 to 3 business days; Complimentary with all MASISTES.COM orders over $250. (Based on location availability.).

 

NOTE:

Please note that in exceptional cases, express delivery may be delayed if you have requested bracelet adjustment or engraving. In such cases, the Client Relations Center will contact you to propose other arrangements. For the possible shipment cost and duty fee , please refer to our terms & conditions. Also in some holiday seasons the delivery maybe delay due to the carrier workings plans.

TERMS & CONDITIONS

ORDER TRACKING

When you successfully purchase an item on MASISTES.COM you will automatically receive a link to your purchased item. You will also get your tracking number of your purchased item as soon as you package's tracking number is issued. This may take couple of hours. You may track the progress of your order online in the Log-in section of the website.

RECEIPT OF DELIVERY

Please note that in the interest of security, an adult must be present at the delivery address for acceptance of the package.

At this time, MASISTES can only accept delivery addresses verified around the globe. Please note that MASISTES does not ship to PO Boxes, APO/FPO addresses or hotels.

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